The number of complaints about problems with Instagram increased Monday morning, with many complaining of various suspensions of their accounts and frequent app crashes, as per information from Downdetector.
Many of the comments on Downdetector and posts on Twitter stated that Instagram accounts were shut down without explanation. There were more than 7,000 reported outages as of 10:30 a.m. New York Times.
Instagram has said it is looking into resolutions to the issue. A spokesperson from the Meta Platforms Inc.-owned Instagram should have responded for clarification.
Instagram has acknowledged the existence of the issue and has posted about the issue on Twitter. The tweet from Instagram reads, “We’re conscious that some users may be experiencing difficulties getting access to accounts on your Instagram account. We’re looking into this and sincerely apologize for any inconvenience. #instagramdown.”
Instagram users have posted screenshots proving their accounts were suspended for violating the community’s guidelines. Some users pointed out that they had private accounts and haven’t posted anything of the sort, which would be enough to warrant the suspension.
The message states that users are given 30 days to disapprove of the decision. It also states that the account will be locked for life if Instagram cannot verify the user’s identity.